Bring past customers back automatically.
Rebookr sends perfectly timed texts, emails and postcards to bring past customers back when they’re most likely to book again — without you manually chasing, remembering or following up.
Rebookr sends perfectly timed texts, emails and postcards to bring past customers back when they’re most likely to book again — without you manually chasing, remembering or following up.
Rebookable service businesses are built around timing. Customers often need the same service again months or years later — but by then, they may have forgotten who they used, lost your details, or simply never got around to booking again.
Even happy customers forget. After enough time has passed, they may not remember your business name, your number, or how to book you again.
Ads, directories and lead sites can quickly eat into your profit. Past customers are already warmer, easier to reach and more likely to trust you again.
Most business owners are too busy quoting, delivering work and handling admin to manually follow up hundreds or thousands of past customers.
Rebookr helps keep your past customers warm, contacts them when the timing makes sense, and makes it easy for them to book again.
They already know your business, have used you before, and are far warmer than a brand-new lead.
A natural reminder is sent when they are most likely to need your service again.
The customer replies, books in, or asks for a price — without you manually chasing them.
Instead of constantly paying for cold leads, Rebookr helps you stay in front of people who already know and trust your business.
Rebookr helps you send the right follow-up to the right customer at the right time — using text, email and optional postcards for businesses built around repeat bookings.
“Hi Sarah, it’s been around a year since we last helped you. Would you like us to get you booked in again before the busy season?”
Customers are contacted when they are most likely to need your service again — not blasted every month for the sake of it.
Campaigns can be planned around busy seasons, quieter months and the times of year customers are most likely to book.
Happy customers can be prompted to recommend your business to friends, family or neighbours at the right moment.
Follow-up messages are adapted around what you do, the type of customer you serve, and when they are likely to need you again.
Rebookr is built around timing. The aim is not to message everyone constantly — it is to contact the right customers when the service is naturally due again.
Rebookr works best for businesses where customers naturally need the same service again next season, next year, or every couple of years. Click a card to see how it fits each business type.
Pressure washing is a natural fit because patios, driveways and exterior surfaces get dirty again over time. Customers often mean to book again, but after 12 months they may forget your name or lose your number.
Rebookr is strongest when your service has a natural repeat cycle. The more past customers you have, the more valuable your follow-up system becomes.
Rebookr helps rebookable service businesses follow up with past customers through text, email and optional postcard campaigns — helping turn your existing customer list into repeat bookings.
Your customers are not all ready to rebook at the same time. Rebookr helps you stay in front of the right customers when they are most likely to need your service again.
A few common questions about how Rebookr works, what customer data you need, and how follow-up is handled.
No. Rebookr is built around timing, not blasting. Customers are contacted when it makes sense based on their previous service, repeat cycle and the time of year.
Ideally name, mobile number, email address, service completed and the date of the job. The better the customer data, the more personalised the follow-up can be.
No. Messages are written to feel like a natural follow-up from your business, not a random sales blast or generic marketing message.
Yes. STOP and unsubscribe handling can be included so customers have a clear way to opt out of future messages.
That can still be enough to make the system worthwhile. Even a smaller customer list can generate repeat bookings when the timing and message are right.
Yes. Follow-up timing can be based around your service cycle, such as 6 months, 12 months, 18 months or every couple of years.
It works best when there is a natural repeat cycle, but one-off customers can still be followed up for referrals, seasonal offers or related services.
No. Messages can be written around your business, your tone, your service and the type of customer you are contacting.
Yes. You can use text only, text and email together, or add postcard campaigns for customers you want to stay in front of offline as well.
You can receive a simple campaign report showing what has gone out and how many customers have been contacted.
On the call, we’ll look at how many past customers you have, what services you offer, and how a timed follow-up system could help bring more of those customers back.
Book a free strategy call →